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Shipping Policy
Where do you ship to?
We ship to all parts of the world! No matter where you are located, you can enjoy our products delivered right to your doorstep. We have partnered with reliable international carriers to ensure that your order reaches you no matter which country or region you are in.
When will my order ship?
Your order will ship within 3-5 business days. Once your order is dispatched, you will receive a confirmation email with tracking details. This email will include a tracking number and a link to the carrier’s website where you can monitor the status of your shipment.
How much does express shipping cost?
We provide free express shipping on all orders! Enjoy swift and cost-free delivery to your doorstep. Our express shipping ensures that you receive your items quickly without any additional charges.
Where does free shipping apply to?
Free shipping applies to all areas and on all orders. No matter where you are or what you purchase, you can enjoy free delivery on us! Please note that any duties and taxes required by your country will be the responsibility of the customer. This ensures that your package complies with local regulations and is delivered without any delays.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use the tracking number provided to monitor your shipment’s progress on the carrier’s website. This will give you real-time updates on your order’s location and estimated delivery time.
What if my order is delayed?
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as customs processing or carrier issues. If your order is delayed, please contact our customer support team with your order number, and we will assist you in tracking down your package and providing updates.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support team immediately with your order number and photos of the damaged product. We will arrange for a replacement or a refund, depending on your preference. Your satisfaction is our priority, and we will ensure the issue is resolved promptly.
Can I change my shipping address after placing an order?
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been dispatched. Once the order is shipped, we may not be able to modify the shipping address.
Do you ship to P.O. boxes or APO/FPO addresses?
We do not ship to P.O. boxes. Please provide a physical address for delivery to ensure your order can be processed and shipped without any issues. For APO/FPO addresses, please contact our customer support team for assistance with your order.
